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How do I
place an order?
Once you have finished adding items to your shopping cart and are ready to complete your transaction, move your cursor to the lower-right corner of the screen and click on the “Checkout” button. You will then be transferred to our secure server and asked to either create a new account or place an order without an account.
Your credit card will be charged once the order is placed. If we are not able to fulfill your order for any reason your credit card will be refunded.
All orders are shipped within 2 days (except during Holidays), however, the order may be delayed depending on quantity ordered and our inventory. If we are not able to ship within 2 days we will contact you by email.
What is soy wax?
Soy wax is a vegetable wax made from the oil of soybeans. After harvesting, the beans are cleaned, cracked, de-hulled, and rolled into flakes. This oil is then extracted from the flakes and hydrogenated.
To receive a refund, you must return your purchase within 30 days of purchase. Your purchase must be returned in new condition (UNUSED) with original packaging and accessories. Credit will be posted to your credit card account or a refund issued upon receipt and inspection of the returned materials.